Cleanliness & disinfection
Property cleaned by professional cleaning companies
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Guests have the option to cancel any cleaning services for their accommodation during their stay
Use of cleaning chemicals that are effective against coronavirus
Safety features
Access to healthcare professionals
Process in place to check health of guests
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Miscellaneous
Air conditioning
Smoke-free property
Family rooms
Non-smoking rooms
Safety & security
Smoke alarms
Key access
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Physical distancing in dining areas
Bathroom
Private bathroom
